Everything you need to know

Frequently Asked Questions

Below are answers to some of the questions that are most commonly asked by our audience. If you’re new to our platform, we encourage you to read the relevant questions about creating an account and member benefits.

You can also go to specific pages where additional details can be found about your relevant questions. Links to those pages can be found at the bottom of any page. If you’re still in the dark, you know what to do – Get in Touch.

Membership Benefits

Is there a cost to create my account?

No, it’s absolutely free! There is no cost to becoming a member. Simply click on the ‘Register Free’ tab on top of this page to go to our Registration page, choose your preferences and that’s it! You can start receiving up-to-date information and discounts that apply to your specific travel interests for the Caribbean.

How do I register?

It’s simple and easy to get started. Just click on the ‘Register Free’ tab on top of this page to go to our Registration page, select your Preferred Destinations and Interests. And you’re done. Let the journey begin.

What are some of the benefits of becoming a member?

Becoming a member means you will be among the first to enjoy great discounts on bookings, exclusive deals, partner offers, access to all features of our site, giveaways and promotions from Caribbean BlueBook, all curated to your specific travel interests.

Can I update my information at any time?

You can always go to your profile and update or change your information. Doing so will ensure that we and our partners are able to meet your needs.

Will you share my information with your partners and other parties?

No, we do not sell, rent or otherwise share your personal information with any third-party. Please read our ‘Privacy Policy’ which stipulates our commitment to your privacy.

Can I delete my account?

You can delete your account at any time but we hope you’ll give us a chance to change your mind. Let us know where we’re falling short and we’ll work to resolve these issues as quickly and as best as we can.

Travel Community

Who can join the community?

Anyone. Anywhere. Anytime. Once you’ve created your account, you can ask your family and friends to connect with you by sending them an invitation link. Share the love! Enjoy the benefits!

How do I connect with friends and family?

Once you’ve created your own account, you can ask friends and family to join you and connect with fellow travelers. Just go to your account profile and select the ‘Connections’ link and click the ‘Invite’ button. Benefits of connecting include seeing each others’ preferences, participating in group discounts, and sharing ideas about your vacation plans.

How many destinations will I discover on Caribbean BlueBook?

The Caribbean region is vast so we’ve elected to initially focus on 16 of the Caribbean countries. We create custom content for our audience and add other relevant information from our tourism partners  for each of these destinations. As we expand our coverage, we will include the remaining Caribbean destinations as soon as practical.

Will I be added to your membership mailing list when I register?

Yes but you can however change your preferences or unsubscribe from our communications at any time. We send you stuff that is tailored to your interests, and don’t want you to miss out on important updates and exclusive offers!

Loyalty Programs

Do you offer hotel and other partner discounts?

Yes, we’re partnering with a number of hotels, resorts, restaurants and other tour operators to offer fantastic promotions to travelers and exclusive deals to our registered members. Make sure you register to take full advantage of all our offers.

Will I get 5% or more off on all of my bookings made on Caribbean BlueBook?

Yes, the membership discount and any other applicable discounts will be applied to your booking at checkout. Other special offers or discounts have to be used within specified dates so be sure to check your account profile periodically to take full advantage of current discounts.

I tried to use a promotion code but I was unable to do so. What do I do?

We provide many promotions via our partners. If you choose to use a promotion, please be sure that you use the right offer code within the promotion’s effective dates. If you are still having difficulties, please contact us.


Is it cheaper to book on Caribbean BlueBook than on other online travel platforms?

Yes, prices on regular bookings are usually cheaper when you book with Caribbean BlueBook than with any of the “Big 3” online booking agencies or any of their subsidiaries. We’ve partnered with a reputable and global booking wholesaler that provides us more favorable terms than the Big 3. We are then able to pass on those discounts to our members.

Do you offer price-matching on bookings?

Yes, if you book with us and show us that a better price for a comparable booking was available on another booking platform, we’ll give you the difference and add an extra $50 to apply on your next booking with us.

Is it safe and secure to book on Caribbean BlueBook?

We use the most updated SSL/TLS certification methods and use end-to-end encryption to secure data in transit and in storage. You can tell that’s true when you see the “lock” icon next to the “https” prefix in the URL on any of our pages.

Are my payment information stored on secure servers?

We use Authorize.Net, a CyberSource solution, that provides secure, reliable, payment gateway solutions that enable merchants to authorize, settle and manage electronic transactions safely and securely on our site. Several basic fraud prevention tools are included with this service including, but not limited to: Address Verification Service; Card Code Verification; Adhere to the PCI Data Security Standard Requirements; Shipping-Billing Mismatch Filter; and Compliance with Payment Card Industry standards (PCI DSS).

More Questions

I still have more questions. How do I contact you?

You can contact us by completing our Get in Touch form; click on the link at the bottom of this and any of our pages. We will get back to you as soon as possible.